With Salmatec Service, customers gain a strong partner…

…at your side from the initial consultation to long-term support. Whether you need fast telephone support, efficient spare parts management for MAXIMA pellet presses, expert maintenance support, or coordination of service calls – we ensure that your systems operate reliably, safely, and economically.

Our experienced service technicians are always available to assist you, provide support for complex challenges, and reduce downtime to a minimum.
Salmatec is also a reliable partner when it comes to complaint management.

We act quickly, transparently, and in a solution-oriented manner.
With customized offers, professional support, and comprehensive expertise, we create a service experience that guarantees smooth processes while strengthening trust and long-term partnerships.

Our Scope of Services

Phone Support

Our phone support is direct and competent. Just give us a call and you will receive quick answers and practical solutions.

spare parts management

Our spare parts management ensures short delivery times, optimal availability, and maximum machine uptime.

Maintenance / Service

We provide support with maintenance, plan operations, and ensure that your systems continue to operate efficiently.

Coordination

Our service organization reliably coordinates assignments and ensures that all work runs smoothly.

Customized offers

Customized offers as needed. We create tailor-made solutions that precisely match your requirements.

Remote Assistance

Our experienced technicians are available to assist you on site or remotely and can solve even complex tasks.
Laurin Posehn Service Director
Nils Fröhlich Deputy Service Director

Your contact persons

Our experts are available to provide you with competent and personal assistance with any questions you may have about our services.

Whether you need advice on our systems, support with projects, or customized solutions, get to know our team and we will direct you to the right contact person who will provide you with reliable support and professional assistance with all your concerns.

Mayk Staack Service Manager
Michael Langhof Service Manager

Get in touch

Do you have any questions about our services or would you like a personalized quote? Simply fill out the form and our team will get back to you quickly and personally.

    Quick help
    with concerns
    If you have any questions or complaints, you can contact us at any time by email at service@salmatec.de contact.